Grow Your Business With Our Virtual Assistant Services

When you sign up for our Virtual Assistant Service, you’ll have your own dedicated Virtual Assistant available to you, whether you need them part-time or full-time.

Our Inbound Call Service involves us managing your incoming calls on behalf of your company. For example, if you run an eCommerce business, we can handle customer service inquiries, address incoming calls, and resolve issues according to your company’s policies.

With our Outbound Call Service, we reach out to cold or warm leads for telemarketing purposes. For instance, if you’re a property management company, we can contact your tenants for monthly rent reminders or other communications as needed.

Once you select your Virtual Assistant, we’ll provide you with a dedicated company email and a VoIP phone number specifically for your VA. You can easily reach them during their scheduled shifts.

Our eCommerce Customer Service agents can manage various aspects of your online store, including adding new products, processing orders, handling customer inquiries, managing returns and refunds, generating shipping labels, managing invoices, data entry, and other administrative tasks. They’re familiar with platforms like Shopify, Opencart, and Magento.

We have a system in place with managers and team leaders who oversee the work to ensure high quality. We use various tools, including live screen monitoring and mouse click tracking, to monitor productivity and keep our team members engaged and productive.

Our Virtual Assistants are trained for a variety of tasks that can be done using a computer and the internet, including data entry, phone support, email support, general administrative tasks, eCommerce support, real estate support, and customer support. Clients have the opportunity to interview and select the agents they prefer, and they can train them according to their specific project needs.